FAQ

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What makes LawVu different?

LawVu is a cloud-based platform built to give legal departments a clearer view of legal operations in their organisation. Some legal tech tools have developed to help legal departments manage certain aspects of their legal operations, but only LawVu provides a complete end to end system, which you can grow into at your own pace.

What are the modules in LawVu?

LawVu is available in 4 modules for a complete end-to-end workflow.

These are:

LawVu Matters is our core module. Matter includes your issue tracking system and matter management “Home” for your legal department and the rest of the business. From here, you can keep track of all your team’s requests from the business for things like a new contract request, or review a third-party paper, or advice in general. All of these workflows are triaged, managed and tracked with status updates automatically sent to internal clients. Matters also include Knowledge Management and standard Reporting.

LawVu has a Contract Management module, which is distinct to the matter management system, but connected. This manages the full contract lifecycle, contract repository, can automate contracts, can manage approval processes, audit trails etc.

LawVu Engage – handles your interactions with outside counsel. Everything from sending instructions, scopes of work, managing RFPs and requesting quotes, and e-billing is taken care of from here. Importantly, LawVu does not charge a % of your legal spend. We’re legal technology idealists at heart, and we don’t want to penalise our clients for having a big year of litigation. We also know the importance of forecasting and being able to project costs, so there are no hidden surprises or burst fees etc in LawVu pricing.

LawVu Insights – LawVu has a number of reports and products available for users out of box, but if you want to track your custom attributes against LawVu matters or contracts, you can use our business intelligence tool to generate reports based on those custom attributes for an incredible, and defensible, insight to your own dataset. Importantly, you can also use this to connect to third-party data sources which are not using our proprietary management or e-billing tools. LawVu will connect to those datasets and give you a central platform for creating and distributing your own personal dashboards.

Is LawVu difficult to use?

We know that a new system has to be easier to use than it is not to use. For that reason, we built LawVu with 3 basic principles:

  • It has to be really easy to use. We know that a system has to have an accessible user interface, logical processes, and be so intuitive training that takes hours at most, not weeks or months for the users to become proficient because otherwise the change management piece will become too difficult and lawyers who tend to be technology-phobes anyway, won’t adopt it.
  • It has to be simple to implement. We know that legal teams don’t want another piece of tech that needs a huge amount of involvement from a third-party provider. You want something that is straightforward, where we can figure out your ways of working, we might even be able to provide some advice or guidance from our experience if you want it, and we can help you refine your processes.
  • It has to be scalable. We know you want a system you can dip into, where you can start with a select set of deliverables and outcomes, you aren’t penalised for starting with a smaller team or small data set, and as confidence in the product grows and you get more mature you can turn on more features and modules if you wish. It is common for our clients to go from a simple issue tracking system to running a comprehensive enterprise management platform over the course of a year. It could take 6 months or 6 years depending on your staff and workload, and all the time you only pay for the parts of LawVu that you’re using.

How do we implement LawVu?

LawVu is an “out of the box” SaaS product which means it is quite straightforward to set up from a technical perspective. However, depending on the size of your legal department and the range of matters you deal with, we will work with you to add configure the platform to reflect the processes and workflows that will be best for the result you are trying to achieve. Therefore, while we do not customise the software on a per-client basis, we do the configuration for every client.

Matters can have an unlimited number of custom fields added to track the key indicators that are required.

How much does LawVu cost?

LawVu is based on a module and user basis so you only pay for what you use. We place great importance on scalability, we know our clients want to be able to start with a defined group of users and it’s important to be able to add on users and modules without being penalised. If you would more details about the pricing for your organisation contact sales@lawvu.com.

What level of Security protects my data in LawVu?

Security in LawVu is paramount. LawVu is hosted in Microsoft Azure, which we have judged as the best in class cloud infrastructure for the kind of work legal departments are doing and the type of data you want to store. We are committed to maintaining a trust and compliance program that meets your organisation’s needs and expectations. You can learn more about this in our Trust Centre.

Where is data stored if it is in LawVu?

LawVu is hosted in Microsoft Azure, which we have judged as the best in class cloud infrastructure for the kind of work legal departments are doing and the type of data you want to store.

We employ Azure data centres in multiple regions, so your data will reside in the region you choose.

You can learn more about this in our Trust Centre.

Does LawVu offer the ability to store an unlimited amount of data without incurring penalty fees or burst fees?

Yes, in fact, we encourage you to store as much data in LawVu because the platform is your single source of truth. This will help you with when searching for documents or keyword searches, and it will save you the expense of acquiring, servicing and managing other document storage products. Our knowledge management functionality is part of the Core LawVu module and underpins the platform. Our mission is to ensure you never have to prepare or pay for the same piece of advice twice. We capture everything as structured data, then we help you to curate it and present it back to your organization as legal knowledge.

Can users set differing levels of visibility and privacy walls for different matters?

Yes. We have several ways to restrict access to Matters. These include restricting the matter so that other users cannot see any sensitive details. Marking individual conversations and files as private within a Matter so that only a subset of the team has access.

Does LawVu integrate with other products?

Yes, we have out of the box integrations with:

  • Outlook and Gmail
  • Workshare (document comparison)
  • Docusign (electronic signatures)
  • Word Online (online editing and tracking of changes)
  • SSO via Office 365 or Okta

We can work with you to develop integration with other tools with our API. Email sales@lawvu.com to discuss the integrations you require. You can learn more about integrations here.

What kind of support does LawVu provide?

LawVu provides all users 24/7 customer support through in-app chat, email and telephone. Go ahead and try it out! You can start a conversation with our support team by clicking the chat icon in the bottom right of the screen or by sending an email to support@lawvu.com for current clients and sales@lawvu.com if you’re on your journey to becoming a client.

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