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Intake & self-service that eliminates the chaos

Standardize legal requests, automate triage, and empower the business with chat-based assistance and guided self-service from the tools they live in – reducing back-and-forth and scaling support without losing control.

Empower teams to make and track requests

Capture everything you need upfront without chasing details across inboxes, spreadsheets, or chat
Meet the business where they work
Give the business a consistent way to engage legal through the Business Portal, email. Teams, or Slack. 
Eliminate back-and-forth
Capture the right information upfront and answer questions instantly using approved policies and guidance. ​
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Keep everyone updated in real-time
Simplify collaboration and give stakeholders visibility with status updates and embedded conversations.

Make prioritization and assignment effortless 

Triage faster and route work correctly with automation and a full view of in-flight work across your team
See every request in one place 
Centralize intake across all channels so legal can review, prioritize, and track work without context switching. 
Route requests based on workload and expertise
Quickly assign matters with smart recommendations based on past patterns and team capacity.
Prioritize work intelligently
Triage requests by urgency and risk, then route matters to the right people with the right context.

Enable self-service without losing control 

Shift low-risk work away from legal to speed up cycle times, while maintaining consistent standards and tight governance
Resolve requests before they reach legal
Provide FAQs, guidance, and approved templates so the business can get instant answers and keep work moving. 
Self-serve contracts to reduce bottlenecks 
Allow people to create and manage routine agreements like NDAs and MSAs via guided workflows. 
Automate without adding risk 
Free up legal while staying in control with permissions, approval steps, and full visibility over self-service activity.

Unlock capacity with visibility and insights 

Bring matters, contracts, and requests into one in-house legal operating system to get reliable data, make informed decisions, and prove legal’s impact
Build your single source of truth 
See work by risk, complexity, and business unit. Track turnaround times, uncover cost savings, and show the extent of legal’s work.
See and improve where legal spends time 
Report on demand and request types, uncover patterns, and use those insights to shape templates, knowledge, and automation
Optimize resources with real data 
Use dashboards and data to spot bottlenecks, balance workloads, and show the scale and value of legal’s contribution.
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THE LAWVU LegalOS

The operating system that powers your entire legal function

See value fast with a platform intuitive for both legal and the business. Start with the capabilities you need most and scale over time, or unleash the full power of the LegalOS from day one.

Matter management

Boost productivity with a central hub for all your work, including project and task management, templates, document and email storage, and reporting.
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Contract management

Improve turnaround times with end-to-end contract lifecycle management, including a contract repository, automation and self-service, and AI-powered drafting and review.
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Spend management

Get a handle on legal spend with invoice management, e-billing, secure outside counsel collaboration, workflow automation and reporting.
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Insights & reporting

Make data-driven decisions and showcase the value of legal with easy-to-use visual dashboards and reporting for matter, contract and spend management.
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Intake & self-service

Improve legal services and boost collaboration by centralizing requests, enabling self-service, automating contracts and enhancing visibility with a legal portal.
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Document management

Integrated and searchable knowledge base and document management system for your legal team.
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LawVu Intelligence™

Leverage effortless, secure AI across the legal operating system to save time, accelerate workflows and unlock actionable insights.
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FAQ

With centralized intake, submission guidelines are set by your legal team, so intake is structured and the important information legal needs is collated. That means your legal team will drastically reduce how much time they spend in their inboxes, going back and forth with the business, asking for more information to complete a request. All details are managed through the LawVu intake process.

LawVu’s intake integrations help you meet the business where they are which makes it super easy to send requests to legal. This means the business never has to leave the tools they love in order to submit legal requests, and the legal team receives the requests in a structured format ready to be turned into a matter or contract with just a few clicks.

LawVu offers several integrations that add speed and flexibility to your intake process including email integrations like Gmail and Outlook, customer relationship managers like Salesforce, communication channels like Slack, Microsoft Teams, and the LawVu Business Portal.

Intake is a means by which work is received by the legal team and assigned to the correct in-house attorney/member. Software tools can help streamline and automate intake, creating efficiencies for legal teams and the business by ensuring that critical data and information is captured and work can be routed to the right people quickly.

Both legal teams and the business benefit significantly when using a solution that handles both contract and matter management: there is only one central place for the business to engage with legal; self-service capabilities for multiple types of legal work can be taken advantage of, including contract self-service creation and management; and there’s one single source of truth and data for the entire organization’s legal work that can be easily leveraged. In addition, there is less technical overhead and fewer disparate places for people to work, which saves significant time.