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LawVu AI Services Terms

Effective date: 3 November 2026

These AI Services Terms (Terms) supplement the LawVu SaaS Agreement or other agreement between you and LawVu governing your use of the LawVu Services (Agreement) and apply to the AI Services. These Terms prevail over the Agreement to the extent of any conflict in respect of the AI Services. Capitalised terms used but not defined in these Terms have the meanings given to them in the Agreement.

We will identify AI Services in the LawVu Services or in the Documentation.

  1. Our obligations. The AI Services generate Outputs in response to Inputs. Inputs and Outputs are User Data under the Agreement and, as between you and LawVu, you retain all rights in them to the extent permitted by law. We do not, and we do not permit our third-party AI providers to, use Inputs or Outputs to train or improve any artificial intelligence or machine learning model. The Documentation describes how we process Inputs and Outputs.
  2. Third-party AI providers. We use the third-party AI providers listed in our Subprocessor List to provide the AI Services. You authorise us to make Inputs available to them solely to operate the AI Services.
  3. Your obligations and restrictions.
    1. Use of Outputs. You are responsible for your use of Outputs, including reviewing Outputs and determining whether it is appropriate for your intended use before you rely on it or use it further.
    2. Not legal advice. The AI Services are tools to assist you. Outputs are not legal or other professional advice and must not be relied on as such, or for decision-making, without appropriate human review.
    3. Acceptable use. You must ensure that your use of the AI Services, and use by your Personnel, complies with our Acceptable Use Policy.
    4. Restrictions. You must not (and must not permit anyone else to): (i) provide Inputs that infringes third-party rights or breaches applicable law, or that is intended, or would reasonably be expected, to generate Outputs that does so; (ii) use Outputs in a manner that you know, or reasonably should know, infringes third-party rights or breaches applicable law; or (iii) represent that Outputs are approved or endorsed by LawVu or its third-party AI providers.
    5. Disclaimers. Outputs generated by artificial intelligence, including using technology provided by third-party AI providers. To the maximum extent permitted by law, we make no warranty as to the accuracy, completeness or reliability of an Output, or that an Output does not infringe third-party rights or breach applicable law. Due to the nature of the AI Services: (i) Outputs may not be unique or exclusive to you; (ii) the same or similar Input may produce different Outputs; and (iii) Outputs do not represent the views of LawVu or its third-party AI providers.

  1. In general. Automated Actions are actions the AI Services take on your behalf, as directed or configured by your Personnel, including through agents or agentic workflows, workflow configurations, scheduled or event-based triggers, or integrations with Third Party Products (Automated Actions).
  2. Your obligations. You are responsible for your use of Automated Actions, including configuring, testing and monitoring them, determining whether the actions they may take are appropriate for your use, and appropriately supervising those actions (including ensuring these are not looping or taking unbounded actions). You must not use Automated Actions in a manner that infringes third-party rights or breaches applicable law, or that is intended, or would reasonably be expected, to do so.
  3. Connected sources. The AI Services, including Automated Actions, may process content from your User Data, Third Party Products or external sources that is designed to manipulate them into taking unintended actions (for example, prompt injection). You are responsible for the data sources you connect to the AI Services.
  4. Operational limits. We may apply and adjust reasonable operational limits on Automated Actions (such as limits on consumption, frequency, concurrency and duration), and may decline, pause or stop any Automated Action that is inconsistent with the Documentation or that shows runaway, looping or disproportionate consumption. We will use reasonable efforts to notify you, but may act without prior notice where necessary to protect the LawVu Services, other customers or the AI Services.

  1. Pricing model. Your Product Schedule will specify how your use of each AI Service is measured and charged, which may be: (a) an allocation of AI Consumption Units, which are drawn down as you use the AI Service; or (b) a usage tier that permits use of the AI Service up to the limit specified for that tier (Usage Tier and Tier Limit). Your allocation of AI Consumption Units or your Tier Limit (as applicable) is your Usage Allowance.
  2. Fair usage. Where your Product Schedule does not specify a Usage Allowance for an AI Service, your use is subject to the fair usage limits described in the Documentation. If your use exceeds those limits, we may require you to purchase additional usage to continue using that AI Service and may limit or suspend it until the matter is resolved.

AI Consumption Unit means the unit by which we measure your use of the AI Services, which may include tokens, AI actions, AI minutes, document pages processed, Automated Action executions or other units described in the Documentation or Order Form.

AI Services means features or functionality of the LawVu Services that use artificial intelligence, including generative AI, and that are identified in accordance with paragraph 1.

Input(s) means any User Data that you or your Personnel provide or make available to an AI Service, including content an AI Service accesses from sources you connect to it.

Output(s) means any content generated and returned to you or your Personnel by an AI Service based on Inputs.

LawVu Connector Terms

Effective date: 20 November 2023

These LawVu Connector Terms apply specifically to your use of the LawVu Connector for Power Platform functionality and apply in addition to the LawVu Terms and Conditions (or other agreement between you and LawVu governing your use of the LawVu services).

  1. ‘LawVu Connector for Power Platform’ includes functionality that allows you to build bespoke, end-to-end business solutions using Microsoft Power Platform made available by Microsoft Corporation and its affiliates (Third Party Service).
  2. LawVu is not affiliated with and does not endorse any Third Party Service. You are solely responsible for procuring and maintaining licenses to any Third Party Service and ensuring that the features and capabilities of your Third Party Service support LawVu Connector for Power Platform and the purpose for which you intend to use LawVu Connector for Power Platform.
  3. LawVu is not responsible for maintaining or supporting automation templates provided by LawVu that are modified by you or any bespoke automation workflows developed by you using LawVu Connector for Power Platform. LawVu does not accept any liability (including for loss of data) whatsoever arising from your use of the LawVu Connector for Power Platform.

Insights Connect Terms

Effective date: 20 November 2023

These Insights Connect Terms apply specifically to your use of the Insights Connect functionality and apply in addition to the LawVu Terms and Conditions (or other agreement between you and LawVu governing your use of the LawVu services).

  1. ‘Insights Connect’ includes functionality that allows you to export certain data (Exported Data) from the LawVu Platform to a third party service or product (Third Party Service).
  2. You are solely responsible for procuring and maintaining licenses to any Third Party Service and ensuring that the features and capabilities of your Third Party Service support Insights Connect and the purpose for which you intend to use Insights Connect.
  3. LawVu is not affiliated with and does not endorse any Third Party Service. LawVu does not accept any liability (including for loss of data) whatsoever for any Exported Data outside of the LawVu Platform. It is your sole responsibility to ensure that appropriate security measures are maintained to protect any Exported Data in the Third Party Service.

LawVu Managed DocuSign

Effective date: 20 November 2023

These LawVu Managed DocuSign Terms apply specifically where either (i) LawVu Managed DocuSign is included on your Order Form or Product Schedule, or (ii) you access and use LawVu Managed DocuSign available in the LawVu Platform, and apply in addition to the LawVu Terms and Conditions (or other agreement between you and LawVu governing your use of the LawVu services).

  1. You acknowledge and agree that the access and use of LawVu Managed DocuSign is subject to the DocuSign Terms.
  2. Fees and payment terms for access and use of LawVu Managed DocuSign will be set out in the Order Form , Product Schedule or as otherwise agreed by you and LawVu.
  3. For the avoidance of doubt, these LawVu Managed DocuSign Terms do not apply where you have entered into a separate agreement with DocuSign, Inc.or one of its affiliates for the access and use of services provisioned directly by DocuSign.

Managed Workato Account Terms

Effective date: 1 May 2025

The LawVu Managed Workato Account Terms apply specifically where either (i) the Managed Workato Account is included on your Order Form or Product Schedule, or (ii) you access and use a Managed Workato Account made available by LawVu, and apply in addition to the LawVu Terms and Conditions (or other agreement between you and LawVu governing your use of the LawVu services).

  1. For the avoidance of doubt, the Workato Terms do not apply where you have entered into a separate agreement with Workato, Inc. or one of its affiliates for the access and use of services provisioned directly by Workato, Inc.
  2. The Workato Terms govern the use of the Managed Workato Account provisioned by LawVu and hosted by Workato, Inc. In the event of any inconsistency between the LawVu Terms and Conditions and these Workato Terms, these Workato Terms prevail with respect to the Managed Workato Account.
  3. The LawVu Managed Workato Account Terms are available here.
Download previous AI Services Terms effective until 23 February 2025