Worried your new technology will fail to deliver?
LawVu’s easily configurable solution, seamless onboarding, and dedicated experts help busy legal teams and their businesses get quicker time to value and greater ROI.
Meet the team who will support your LawVu journey. Define objectives, and get useful resources for a smooth transition.
Deanna Hinde
Troy Bingham
Carlene O'Meagher
Only LawVu provides a legal workspace with matter, contract and spend management integrated in an an easy-to-use interface. That means you only have one system to implement, one tool to train on, and one place for the business to go to get their legal work done, resulting in less change management and lower total cost.
Learn about higher ROI and bigger benefits of the legal workspace
LawVu’s customer success and implementation team are here to ensure you meet the outcomes you intended to through your purchase of LawVu. Each customer has a dedicated ISM (implementation manager) to help you configure and implement LawVu, and a dedicated CSM (customer success manager) to help you continue to use and maximize the value of LawVu after onboarding. These folks will also help you with change management, training, and getting access to the latest product updates and learning courses.
When it comes to the implementation of LawVu, timeframes vary depending on what you’d like to achieve with the platform, the size of your team, plan purchased and the availability of the key people who will be involved. We encourage you to use as much out-of-the box as you can, but if you require a more bespoke configuration that’s fine too!
Our average time to go live is less than 90 days, with many who leverage the LawVu Academy getting value after a few weeks.
Once LawVu has been implemented, you'll have an assigned Customer Success Manager available to ensure you meet your goals with LawVu and to help you with anything else along the way, including new feature adoption. We understand that implementation is not a one-time thing, it’s a continuous process of adoption and optimization, and we’re here to guide and help!
No, configuration can be provided by LawVu or your own legal team as training is provided along the way. IT requirements are typically limited to single sign-on configuration and connectivity to your other enterprise tools (Gmail, Outlook, Word, Slack, Teams, etc.).
Yes, LawVu provides 24/7 live chat support and a self-service help center. Someone at LawVu is always ready to answer your question any time, any day.
LawVu is designed to support your workflows easily. Many of our customers create custom templates, fields and workflows. We'll help you get started and teach you how to handle it yourself if you prefer.
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LawVu Head Office
26-28 Wharf Street, Tauranga 3110, New Zealand