New IDC Findings

Legal friction: the real cost to your business

New 2025 IDC research* has revealed that inefficient legal functions are undermining business performance.

Legal functions are under-resourced resulting in 'legal friction' - the drag created by inefficient legal processes. Coupled with inflating costs, the reduced productivity is undermining wider business performance and jeopardizing revenue.

Download the report to quantify the impact of legal friction and uncover ways to unlock efficiency and revenue gains for your business.

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Learn about legal friction

*IDC surveyed over 350 in-house legal counsels and business leaders across functions in 2025.

Legal friction costs the business on average per year:

$ M

In delayed or lost revenue

$ K

in unnecessary external spend

$ K

of legal team's time wasted on low-value tasks

With the right operational and technological foundations, legal departments can be a revenue enabler and a competitive advantage. However legal friction is slowing down operations, restricting the legal team’s ability to act strategically, and negatively impacting overall business performance.

IDC's research points to an urgent need for a more optimized approach to legal operations - a holistic approach that combines technology, data, and process optimization - to not only improve the internal reputation of the legal team but also lead to a more cost-effective function with a positive impact on the business bottom line.

Explore IDC's research and how LawVu's legal workspace can improve business revenue below.

Key takeaways

See how legal friction affects your business

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A closer look at legal friction

What is legal friction and how does it occur

The impact of legal friction isn’t just felt within in-house legal teams. It causes a loss of momentum across the entire business.

Legal friction breakdown

How a legal workspace removes legal friction and unlocks revenue

Invest in the right technology to reduce legal friction and watch your optimized legal team become an accelerator for the business.

A unified legal tech platform

See how LawVu reduces friction & unlocks revenue

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See first hand how a unified legal tech platform can reduce the friction between the business and legal functions.

Discover matters, contracts, spend and reporting streamlined in one legal workspace.

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