How Co-op implemented a workspace approach to legal operations

Join us for this online session where Andrew Hay, Head Of Operations Legal & Secretariat at Co-op, will share his insights on how he has led operational change for the Co-op in-house legal team.

Lengthy implementation and trouble gaining user adoption can be frequent barriers to adopting legal technology. But with the right tools and insights, Andrew has implemented a new legal workspace with close to a 100% adoption rate by the legal team. With a robust system of record, the team is now better able to reduce business risk and become a truly proactive legal function.

Whether you’re a General Counsel, legal operations professional, or solicitor, this webinar will provide tangible insights into implementing change successfully with your team

Talking points

  • Assessing the right tools to support digital transformation.
  • How to achieve buy-in within the team and across the business.
  • Preparing a robust change management strategy and encouraging user adoption.
  • The power of a connected legal workspace for managing workload, team resource and generating meaningful insights.


Alex Smith headshot
Alex Smith
VP of Customer Success - LawVu
Andrew Hay headshot
Andrew Hay
Head of Legal, Operations & Secretariat - Co-op
It was about how do we manage down our risk by ensuring we have all our legal work in one place … making sure we have one system and everyone is using that system.
Andrew Hay
Head of Legal, Operations & Secretariat - Co-op