Mastering legal operations twice over with LawVu

LawVu served its function as a repository from day one, and that’s when I knew we got value for money, again. 
Nathaniel Flinn, General Counsel and Company Secretary, Hobart Airport
  • Tasmania, Australia
  • 3 - 5 person legal team
  • Aerospace
  • Implementation
  • Matters
  • Knowledge management
What you'll learn
LawVu delivered instant value as a centralized repository, providing immediate benefits like faster document access and improved efficiency.
Enhanced transparency and decision-making through fostering better collaboration and confidence across the organization.
Centralized legal matters has enabled faster access to contracts and documents, reducing time spent on administrative tasks.

General Counsel Nathaniel Flinn, knows firsthand the challenges of inefficient systems, and the impact an intuitive solution like LawVu can have on a legal team’s performance. He’s been involved in two LawVu implementations, first at the University of Tasmania (UTAS) and later at Hobart Airport, transforming both organizations with its single, centralized platform for managing all legal work.

“When I joined UTAS, we were using a legacy system to keep records, and it wasn’t doing the job. The interface was terrible, and the searching was woeful,” Nathaniel said. When he joined Hobart Airport in 2019, the challenge was even more pronounced. “We didn’t have a content management system to speak of; contracts were stored on a server somewhere, or tucked away in a deeds cabinet. It would take days to find a document before I could even give advice.”

The solution at both organizations was clear — implement LawVu to create a single source of truth and foster increased connection with the wider organization to enable better decision-making. 

How Hobart Airport ran this play

Step 1. Make implementation easy

Nathaniel first encountered LawVu while evaluating options for UTAS, and its capabilities immediately stood out. “We trialed a few systems at the time, but LawVu ticked every box,” he said. Its intuitive interface, powerful search functionality, and competitive pricing made it the obvious choice.

The implementation process was just as seamless.

“It was incredibly simple. From day one, hour one, we could use it. It was a painless implementation,” Nathaniel said.

When he moved to Hobart Airport, he knew LawVu was the right solution to address the lack of a centralized system. 

“It served its function as a repository from day one, and that’s when I knew we got value for money again.” 

Step 2. Create a single source of truth

With LawVu in place, the legal function at Hobart Airport has become more efficient and transparent. “Contracts are now stored in one place. Decision-makers can access them in seconds, which means they come to us with specific advice requests rather than asking us to first dig through filing cabinets,” Nathaniel explained.

Days spent searching for contracts has become a thing of the past, the process is now immediate and saves the legal team time to concentrate on higher value work. Nathaniel also noted that LawVu has created confidence across the organization. 

“Our CEO has even requested access so he can jump in and look at contracts himself. That’s a sign the system works and inspires confidence.” 

The ability to quickly access accurate information has not only boosted the legal team’s performance, it has also enabled better collaboration and decision-making across the business.

Step 3. Drive value for the organization

Beyond its capacity to manage the legal team’s workflows, LawVu has directly demonstrated its impact on the wider business. Which, for an organization like Hobart Airport, is essential. It is a leading Tasmanian business, owned by three major stakeholders, and highly regulated within the three layers of government in Australia. As a result, there are legal issues to deal with at every level — everything from negotiations with smaller local stakeholders to appearances in the High Court. 

It is crucial therefore that the team is closely connected to the business in managing this breadth of work, and utilizing LawVu means a new level of transparency and accessibility for the business has been introduced. According to Nathaniel’s latest count in LawVu, there are well over a thousand current contracts. 

“Now that these are centralized and organized in LawVu, contracting is made more transparent to key decision-makers. It’s changed the way our organization runs.” 

Nathaniel sees potential for even greater value in the future, with advanced features like contract automation and AI on his radar. “We’re making widespread use of Microsoft Copilot alongside LawVu, and I’m excited to begin using LawVu’s AI which I see going from strength to strength. These are aspects of the product we haven’t yet tapped into that get me really excited.” 

A legal workspace that stands out

Nathaniel’s long-standing experience with LawVu gives him a unique perspective on its value. Reflecting on his implementations at UTAS and Hobart Airport, he remains an enthusiastic advocate for the legal workspace.

“I’ve worked in teams with a range of tools for matter and contract management, but nothing compares to what I’ve seen in LawVu,” he said.

Nathaniel also credits LawVu’s support team for delivering exceptional service, from resolving queries via the chat function to handling technical configurations. “The technical support team was quick and responsive, they made the implementation obstacle-free.” 

Nathaniel’s experience underscores LawVu’s ability to simplify legal work, create transparency, and deliver immediate results, proving its unique value for evolving legal teams.

 

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